ZoneAlarm Beta Program

Preparation | Version |  Fixed Issues  | Known Issues  | Feedback Form | Download | Betatools

Thank you very much for your interest in the ZoneAlarm Beta. Please make sure to read the instructions below before you download and install the build.

This Beta will install on Windows XP (32-bit, SP2/SP3) and Windows Vista (32-bit and 64-bit, SP1/SP2)

Thank you again, and we look forward to your feedback!

The ZoneAlarm team

Preparation:

UPGRADES ARE NOT SUPPORTED FROM PREVIOUS BETAS. In order to try this beta, please uninstall your previous installation of ZoneAlarm using our instructions provided below.

Versions currently in testing:

ZoneAlarm Extreme Security 8.0.400.019

Fixed Issues  (since build 8.0.298.035)

• Vista Service Pack 2 is now supported.
• Includes the latest Browser Security and Junk Email modules, improving email and browser security.
• Additionally, email security now supports 64bit Vista, IMAP accounts and the Windows Mail client.
• Improvements to the uninstaller leaves your system cleaner when done participating in our beta.
• Incompatibility issues with Remote Desktop connections have been resolved.
• Incompatibility issues with Cisco VPN have been resolved.
• Improvements to the Privacy feature have improved browser stability.
• Additional OS Firewall security improvements have been added.

Known Issues 

• UPGRADES ARE NOT SUPPORTED FROM PREVIOUS BETAS. In order to try this beta, please uninstall your previous installation of ZoneAlarm using our instructions provided below.
• Some system configurations experience a slower than normal startup and shutdown with ZoneAlarm installed.
• Instability issues have been reported with Firefox and the Browser Security component on 64-bit systems.

Testing Details

Who is eligible to test?

This is an open Beta and anybody is welcome to participate.

We do NOT suggest using Beta software unless you are familiar with editing the registry, manually removing the product, and so on. Remember that there is NO technical support for the Beta versions.

IMPORTANT: We do not support upgrades from Beta to any shipping version. Once a beta expires (every Beta build hard expires after 60 days) users will need to either upgrade to a newer beta build or uninstall the beta and re-install a shipping client version. If you had a valid license key before you installed the beta build, it will still be on the system and a shipping build will recognize it.

How to help make this Beta more successful:

1. Please only test on: Windows XP 32-bit SP2/SP3 OR Vista 32-bit/64-bit
2. Please make sure to report all issues that you experience, even those that are listed under "Known Issues." We here at ZoneAlarm would like to collect data on the frequency of all of the issues experienced by our beta users, and would appreciate your help.
3. Please make sure to generate a complete memory dump for ANY hang you report. Without that there is little to no value in the bug report.
4. Please make sure to run your machine overnight and see if the experience is the same after it has been running for hours/days or if you experience slowdowns, blocked traffic and so on.
5. If you have a Notebook, please test hibernate/standby mode and see if the experience is the same after it has been running for hours/days or if you experience slowdowns, blocked traffic and so on.
6. Make sure to click all panels and verify that they load and refresh correctly.
7. Test each of the features
8. Keep an eye on system stability and resource usage while running the ZoneAlarm Beta
9. If you report a BSOD, system/program hang or client/truevector crash, please make sure to send us your error logs (instructions can be found on the confirmation mail you will receive when you submit feedback, including your error-submission case number, which will change for every submission you do.)

Providing feedback

Please report even those issues listed under "Known Issues" listed above or any issues that you have already reported. We would like to receive the most amount of feedback data that we can, including the frequency of the problems you experience with our beta builds.

To provide your feedback, please fill out the following form with as much detail of your experience as you can:
http://www.zonealarm.com/betafeedback

Backing up your ZoneAlarm settings

If you already have a ZoneAlarm installation on your machine customized to your specific network setup, you may want to preserve the ZoneAlarm settings you have customized before installing a new beta version. In order to do so, you will need to perform the following steps:

1. In ZoneAlarm, navigate to the Preferences tab by clicking "Overview" in the left-hand navigation of the window.
2. Click the "Preferences" sub-navigation item under the "Overview" heading.
3. Click the "Backup" button.
4. Select a location and filename to place the backup archive of your settings.
5. Now, once you've uninstalled this previous version of ZoneAlarm and installed the new beta, you will need to restore the settings you just backed up.
6. Navigate back to the Preferences panel, and click the "Restore" button.
7. Select the backup file from the location you specified in Step 3, and you should be back to your original configuration!

Uninstalling ZoneAlarm

When testing beta software, it is important to completely remove all beta components when you are done testing.

To do so on a 32-bit system, select "Run..." from the Start menu, and type the following:
"C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe" /clean

To do so on a 64-bit system, select "Run..." from the Start menu, and type the following:
C:\Program Files (x86)\Zone Labs\ZoneAlarm\zauninst.exe /clean

Download

The software you are about to download is Beta release software and is NOT for general release. You may encounter unexpected issues and problems when using the software. Please read the end-user license agreement during installation for complete details.

Please remember that there is NO technical support for Beta versions.

UPGRADES ARE NOT SUPPORTED FROM PREVIOUS BETAS. In order to try this beta, please uninstall your previous installation of ZoneAlarm using our instructions provided above.

ZoneAlarm Extreme Security